Managed Services

Our mission is to reduce the complexity of managing IT.
Our Managed Services is designed to improve operational efficiency and ensure critical IT systems are running smoothly. 

Why choose CICS for Managed IT Services?

We understand that not all organisations have the same IT requirements, we developed a collaborative approach with every customer that is highly flexible, allowing you to pick and choose the IT components to be managed. Here is why our customers choose CICS for Managed IT Services: 

Friendly Customer Service

We are proud of our high standards in providing quality customer service and care from speaking to a real person over the phone to help resolve IT issues quickly, right through to our service level agreements.

Access to Expertise

You gain access to experienced technology consultants any hour of the day, every day of the year.

Proactive Management

We are a single point of contact for ownership and management for all IT incidents. Our proactive maintenance approach means that we identify and address IT related incidents before they occur.

Controlled costs

Our flexible monthly payment plans are transparent and easy to track. You know what you are paying for and how much it costs over the period of the contract. There are no unexpected upgrade charges or complicated costs involved.

Key Benefits

Access to expert consultants,

Reliable customer service

Flexible pricing structure

Flexible support options, quis

Predictable monthly costs

Increased IT system up-time

Improved IT security

Improved IT efficiency

Improved end user productivity

Proactive Monitoring

Dedicated Service Desk

Dedicated Engineers

Automated Environments

Scalable Environments

Continuous Improvement

Improve operation efficiency

Streamline delivery of IT services

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