Managed Services

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Our Managed Services is designed to improve operational efficiency and ensure critical ICT systems are running smoothly.

Our customised service delivery models are designed for optimizing ICT infrastructure performance, security and compliance along with 24×7 oversight and management across cloud and on-premises, ensuring enterprises to drive efficiencies, cost optimization, and innovative ICT operations.

Flexibility matters.

Organisations everywhere are struggling to secure the right expertise to help them thrive particularly in 2024. To successfully compete and manage nimble operations, there’s a demand for variable access to talent without the burden of unpredictable IT budget blowouts. Traditional sourcing strategies just aren’t sufficient anymore. Leaders are in search of an approach rooted in achieving tangible outcomes, and many are turning to advanced Managed IT Services to streamline their processes.

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And that's where CICS can help.

Our Managed IT Services solution means you’ll have access to a flexible pool of on shore talent when you need them—from digital and agile experts to project managers, solution architects, business analysts, system engineers and change professionals. What’s more, we partner with you to understand upcoming demand, onboard project-ready resources, manage performance, and ensure that knowledge is retained. Ultimately, our model increases your delivery quality while curbing internal costs.

This unique, comprehensive, and outcome-focused solution is built on more than 15 years of experience and expertise. We’ve combined end-to-end delivery execution, oversight, capability development, and strategic advice for several clients – so you can trust we’ll give you access to world-class talent and the ability to flex to changing needs from the very start.

You’re not left to manage these resources on your own, either. A member of our team is always on hand to ensure a high level of quality along the way.

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